Online Seller Central
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Privacy Policy

Introduction

Online Seller Central LLC (“we”, “our”, “us”, or “OSC”) respects the privacy of its users and is fully committed to protecting their personal data in compliance with data privacy laws. This Privacy Policy explains how we collect, use, and process personal data you provide or we gather when you use our website (www.onlinesellercentral.com) and our services (collectively, “Services”). By accessing or using our Services, you acknowledge your understanding and acceptance of the terms in this Privacy Policy.

  1. Online Seller Central User Roles

Online Seller Central (OSC) offers services to both businesses and individual users. If you use OSC for personal purposes, you’re a “User,” and OSC is the data “controller” under applicable Data Protection Laws. If you use OSC to fulfill orders for others, you’re a “Merchant.” OSC acts as a data controller for Merchant information and as a “data processor” for customer data on behalf of Merchants. Relevant Data Protection Laws include GDPR, CCPA, and other applicable privacy regulations. If you are a customer of the Merchant (an end user of our Services), the Merchant is the data controller for your personal data in the Customer Data. They are responsible for informing you about how your data is collected and processed.

  1. Information We Collect

We collect a variety of information depending on how you interact with us:

  • Personal and Contact Information: Includes your name, email address, postal address, shipping address, and telephone number, as well as any other details you voluntarily provide when contacting us or subscribing to our newsletter.
  • Payment and Service Data: Includes billing details, partial payment card information, and information about the Services you purchase or consider, including your preferences.
  • Device and Usage Data: Includes IP addresses, device and browser details, referring pages, timestamps, and information on how you interact with our website to improve your experience.
  • Location and Identification: Includes approximate location data derived from your IP address and, where applicable, images and data from government-issued IDs.
  • Audio and User Content: Includes recordings of phone calls where permitted by law and any content you provide, such as communications, social media profiles, images, videos, feedback, and reviews.
  • Cookies and Tracking Technologies: Includes cookies and similar technologies used to track your browsing behavior, recognize your device, remember your preferences, and enhance your user experience.
  1. How We Collect Data

We collect data through various methods:

  • You: Personal information you provide when making a purchase, registering for an account, contacting us, responding to surveys, participating in promotions, applying for jobs, signing up for newsletters, or engaging with us directly.
  • Merchants: Information collected directly from Merchants for whom we provide services.
  • Online Tracking Technologies: Automatically collected information through cookies and similar technologies when you visit our website, use our Services, or interact with our emails or ads.
  • Social Media: Information collected from interactions on social media platforms like Instagram, Facebook, Twitter, Google, LinkedIn, and Pinterest. Please review the privacy policies of these platforms for more details.
  • Other Sources: Information obtained from data analytics providers, marketing services, fraud prevention services, vendors, or publicly available sources, as well as information generated from our analysis of the data we collect.
  1. Cookies and Their Use

We use the following types of cookies on our website:

  • Essential Cookies: Necessary for the website to function properly, allowing navigation and access to secure areas. Without these cookies, certain services cannot be provided.
  • Performance and Analytics Cookies: Used to collect information about how visitors use our website through tools like Google Analytics. This helps us understand popular pages, navigation patterns, and time spent on pages to improve user experience.
  • Functionality Cookies: Allow our website to remember your choices, such as language preferences, and provide personalized features.
  • Third-Party Cookies: May include cookies from third-party services like social media platforms. These cookies are governed by the privacy policies of the respective third-party providers.
  1. How We Use Your Information

We may use the information we collect for the following purposes:

  • To Provide and Improve Our Services: Operate, maintain, and enhance our website and services, including:
    • Hosting and Online Services: Managing hosting, server co-location, and cybersecurity.
    • Manufacturing Services: Supporting production-related activities.
    • Email Service Providers: Handling communication, email distribution, and customer support.
    • Payment Processors: Managing billing, payment processing, fraud detection, and financial advising.
  • To Communicate with You: Sending updates, newsletters, and promotional materials relevant to you.
  • To Analyze Usage Patterns: Using tools like Google Analytics to understand website usage and optimize content and services.
  • To Comply with Legal Obligations: Processing information to adhere to applicable laws, regulations, and legal processes.
  • To Merchants: Sharing information related to your orders and purchases with Merchants for whom we provide services.
  • Affiliates: Sharing data with our corporate affiliates for business purposes.
  1. Data Security

We take reasonable steps to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is completely secure. We encourage you to protect your own data by using strong passwords for your account, limiting access to your devices, signing out after your session, and avoiding sharing sensitive information.

  1. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Request that we correct any inaccuracies in your personal information.
  • Deletion: Request that we delete your personal information, subject to certain exceptions.
  • Opt-Out: Opt out of receiving promotional communications from us at any time by following the unsubscribe instructions in our emails.
  1. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy and Cookies Policy, unless a longer retention period is required or permitted by law.

  1. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of any third-party websites you visit.

  1. Changes to This Policy

We may update this Privacy and Cookies Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new policy on our website.

Contact Us

If you have any questions or concerns about this Privacy and Cookies Policy, please contact us at support@onlinesellercentral.com.